Get paid on time, always.
Late Payments Collection Service
We provide amicable B2B payment recovery to outstanding amounts regardless of the status it holds. With 6+ years of B2B payment recovery experience and accreditations by both the American and European Credit Management Associations.
As a B2B Payment Management agency, we understand the unique challenges that businesses face when it comes to manage and recover their payments. Our team of experienced B2B payment management professionals has the knowledge and expertise to help b2b businesses through their payment recovery and achieve long-term financial stability.
We work closely with our clients to develop a customized payment management plan that addresses Business specific needs and goals. We are developing debt recovery strategies that minimize the impact on business operations. With our b2b payment management service help, businesses can effectively manage its debt and focus on growing and thriving in today’s competitive marketplace.
A Systematic, Local
Payment Management Promise
Cadena is more than just a leader in the category, we’re a partner that helps creditors and debtors around the world reach win-win situations.
- Comply with EU, US, and all other international standards and policies in the debt collection industry.
- Hold a 85% success rate for more than 5,000 cases handled
- Operate with competitive fees in the market.
- Offer complimentary expert consultation and ‘next-steps’ planning
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Cadena helped us in some of the late payments that we encountered with overseas and UAE partners. It saves us time and we know they will do a professional and systematic job for the payments.
- Payments Team, ADCN Energy
Payment Management Process
Cadena receives cases, logs them into CadenaPay system, which assigns them to the relevant CadenaPay Team within 20 minutes.
CadenaPay then follows an effective collection procedure that starts with contacting the debtor via outbound calls, letters, messages, emails, field visits, etc. to clearly communicate the debt amount, status, and creditor details.
Within 15 days after the first approach, an initial report is prepared and submitted to the client. The report contains details of the progress made, debtor feedback, and the settlement plan.
As a final pre-legal negotiation technique and to exert further pressure, in case the amicable phase is not successful, the debtor receives a legal notice with the client’s consent to proceed.
CadenaPay team starts with a careful analysis of the debtor’s situation by gathering background info on them and studying the case.
Field visits are then conducted for significant cases by our in-house team.
A second field visit is conducted by a different senior CadenaPay collector in case the debtor failed to respect the settlement plan and dates set.
Operations receives cases, logs them into the system, and assigns them to the Collections Department within two working days.
The collection team starts with a careful analysis of the debtor’s situation by gathering background info on them and studying the case.
The collection team then follows an effective collection procedure that starts with contacting the debtor via outbound calls, letters, messages, emails, field visits, etc. to clearly communicate the debt amount, status, and creditor details.
Field visits are then conducted for significant cases by our in-house field visit team. Such visits can also be nationwide through our international partners in most parts of the world.
Within 15 days after the first approach, an initial report is prepared and submitted to the client. The report contains details of the progress made, debtor feedback, and the settlement plan.
A second field visit is conducted by a different senior collector in case the debtor failed to respect the settlement plan and dates set.
As a final pre-legal negotiation technique and to exert further pressure, in case the amicable phase is not successful, the debtor receives a legal notice with the client’s consent to proceed.